Yes. A personal loan is an unallocated credit: you do not have to justify how you use the funds to Sodefina at all. This total freedom distinguishes it from earmarked loans (auto, home improvement) where the link between the loan and the purchase is legally formalised. In return, the 14-day withdrawal period applies without exception and funds are only paid after this period (unless expressly waived), in accordance with Article L.312-23 of applicable Portuguese law.

Once your complete file is submitted, a preliminary decision is given within 24 business hours. After acceptance, you receive your electronic contract and have a statutory 14-calendar-day withdrawal period. If you do not withdraw, the funds are transferred within 24 to 72 hours following the expiry of this period. You can waive the withdrawal period to receive the funds faster, but this waiver is irrevocable. In practice, the average time between file submission and fund transfer is 8 to 10 days.

Yes. Credit approval is not automatic. Sodefina assesses your creditworthiness based on the information you declare, the supporting documents provided, and the mandatory consultation of the CRC (National File of Repayment Incidents). A refusal may result from too high a debt ratio, insufficient income relative to the amount requested, or an entry on the CRC. If the refusal is based on information from the CRC, you will be informed in accordance with Article L.311-14 of applicable Portuguese law.

No. Borrower insurance is entirely optional for consumer credit. Its refusal cannot under any circumstances lead to the refusal of the loan. However, it is strongly recommended to protect you in the event of death, total permanent disability (TPD) or temporary incapacity for work (ITW). Coverage is offered by a partner insurer of Sodefina. For persons presenting an aggravated health risk, Portuguese Law No. 75/2021 applies.

To make an early repayment, log in to your customer area and submit a request via the secure messaging system, or contact our customer service on our contact form. You will receive an early repayment statement specifying the remaining capital due and any applicable indemnity. For partial repayments, you choose between reducing the loan term or reducing the monthly payment amount. No indemnity is due if the amount repaid is less than €10,000 over a rolling 12-month period.

Yes. Joint applications are possible with any individual (spouse, civil partner, cohabiting partner, family member), without the need for a marital link. A joint application can increase your chances of obtaining the loan and/or borrowing a higher amount, as both borrowers' incomes are taken into account. In return, each co-borrower is jointly and severally liable for full repayment of the loan. Supporting documents will be required for both individuals.